If you are an avid reader of this Traffic Crow blog, sure you would have come across more articles about WPX hosting. Not to mention, I’m a big fan of WPX hosting using the service for more than 5 years. I had no reason to find any alternatives to WPX Hosting, so far. Hence, I recommend it for any serious online marketers and bloggers. Before that, I take responsibility to answer some of the frequently asked questions about WPX Hosting. Here it is, WPX Hosting FAQ!
WPX Hosting FAQ – 25+ Questions & Answers!
A FAST website is vital for any online business, especially the one that solely depends on websites for lead generation. Faster websites also have good conversion rates.
Said that delivering fast loading times is one of the unique values of WPX Hosting. It may be a little expensive for start-ups. But, it is worth paying for the value it offers. The two best reasons why WordPress users love WPX hosting are its –
- Fastest WordPress hosting
- Best customer support ever
If you are launching a new site or upgrading the hosting for an existing site, consider WPX hosting. So, check out this WPX Hosting FAQ’s before making any decision.
Table of Page Contents
WPX Hosting Frequently Asked Questions
Indeed, we will keep updating this article with more questions and answers that are raised by individuals every day. So, if you have any questions about WPX hosting, send us an email about it. Otherwise, drop your comments below. We’d be glad to clarify your questions. Let’s get started!
1. Does WPX Hosting offer email hosting?
Your WPX Hosting account includes Email for free. The team recommends using separate email platforms like Zoho, or GSuite since their main focus is on high-performance WordPress hosting.
2. Why does WPX hosting offer only 99.95% uptime?
Breaking down the 99.95% to calculate its downtime, it comes to 4 hours 22 minutes 47 seconds yearly. It may not be a big deal. Still, it is a risky number for online stores and serious businesses. But don’t worry. In real-time, WPX has excellent uptime. This 99.95% uptime guarantee is of the bare minimum.
3. Does WPX Hosting offer easy/auto WordPress installations?
It doesn’t come with auto WordPress installation. But, WordPress installations are quick and easy with its two-click WP installation process. No more of that long, painful experience.
4. Is it safe to host my website on WPX hosting?
WPX Hosting is one of the safest hosts available in the market for WordPress sites. Unlike other popular hosts, WPX hosting own their hosting servers. Hence, the team relies on in-house security solutions.
5. Using WPX hosting, should I use any caching plug-ins separately?
Though WPX Hosting servers are speed and performance-optimized by nature, it is best to use Caching plugins so you can increase your websites’ performance even more.
6. Is WPX hosting SEO friendly?
Faster loading times is, however, great for SEO. WPX is one of the reliable and fastest WordPress hosting services that ensures twice as fast as other hosts. So, let’s define it as SEO-friendly managed WordPress hosting.
7. Does WPX Hosting sell or offer SSL certificates?
WPX Hosting offers free SSL certificates provided by Let’s encrypt. They are always up to the latest security standards. By the way, they do not directly sell commercial SSL certificates. Fortunately, they help you to integrate your purchased SSL (from other providers) at no cost.
8. What is the WPX Hosting refund policy?
As of 1st November 2017, they had a pro-rata refund policy. But it is changed now. No such pro-rate refunds are available for the unused services.
9. Does WPX offer any money-back guarantee?
Yes, WPX Hosting offers a 30-days money-back guarantee. One full month is a leisure time to judge their hosting quality, server speed, customer support, and security.
10. Where are the WPX hosting data centers located?
Three different locations: Chicago – US, London – UK and Sydney-Australia
11. Whether WPX Cloud is available for existing users?
Yes, the WPX Cloud is a feature for all the users of WPX, and it comes completely free. As of October 2018, WPX Hosting lunches its own custom-built WPX Cloud CDN service with 20+ endpoints specifically for high-performance WordPress hosting. But, keep in mind; this isn’t just like any other CDN.
12. Does it provide free site migration?
Yes, site migration to WPX Hosting servers is completely free. Make sure to check their Site Migration Policy before requesting. Within 24 hours, the team will migrate to their servers with all the necessary information provided.
13. Can I transfer my domain to WPX Hosting?
Yes, you can transfer your .com, .net, .org or even .cc, .fr domains to WPX hosting from current domain name registrars. The domain transfer includes 1 year free domain. So, you don’t have to pay for both domain transfer and a year for the domain name. All (supported) domains come with FREE WhoIs Privacy.
14. What about WPX hosting’s backup options? Does it keep backups of its hosted sites?
Backups at WPX are completely free. WPX does backups daily of all websites hosted on their servers. Such backups will be in their separate servers for 14 days. In case you need backups for the past 14 days, you can request through a support ticket. No charges for such backup retrieval. Still, you can have your own backups locally.
15. Can I buy extra IP’s with WPX Hosting?
WPX hosting is not for PBN hosting. So, they don’t offer dedicated or multiple IP addresses for a website hosted with them.
16. Can my non-USA or non-UK WordPress site be hosted with WPX hosting?
Yes, you can since Google or any other search engines will look at the domain extension and page performance prior to the location where the site is hosted.
17. What version of PHP, it supports?
WPX supports even the latest versions of PHP – 7.3 or 7.X. Currently, it supports PHP versions from 7.1 to 7.3. The older versions PHP 5.X will no longer receive any security updates or bug fixes. So, keep your PHP versions updated.
18. What version of MYSQL database is running now?
WPX Hosting servers fully support –
- Apache 2.4.34
- PHP 7.0 to 7.3
- MySQL 10.2
19. Do I really need any 3rd party CDN services?
You can use 3rd party CDN services like KeyCDN, MaxCDN, and CloudFlare to speed up your content delivery even more.
20. What is the WPX “Fixed For You” guarantee?
When your site run into any technical issues and that affects your actual operation, WPX support team get it resolved for your – free and fast.
Like other hosting companies, they don’t ask you to read some technical articles to understand the cause, how it is related to your website’s current issue, and resolve it yourself. They will fix the issue and get back your site running normally. This is what their FFY guarantee.
21. What exactly its managed is WordPress hosting covers?
WPX Managed WordPress hosting manages –
- Server uptime
- WPX Cloud CDN uptime
- Email functionality in case of WPX for emails
- WPX admin area functionality
- High-speed performance optimization
- Updated 7 monitored security at the server-side, constantly
- Malware removal daily
- Daily backups
- Free site migrations
- Technical support
- Fixed For You guarantee
- Billing accuracy
- Speed optimization recommendations (if requested)
22. Whether the subdomain and subfolders consume my WPX hosting slots?
Based on your hosting plans, you will have 5, 15, or 35 website slots. Sub-domains will use up spaces in your hosting account (so, it counts), whereas sub-folders use only the allotted space of your particular website spaces (ideally, you can have any number of sub-folders).
23. What if my bandwidth limit exceeds?
WPX Hosting clearly states the disk space and bandwidth limitations for every month. Exceeding that, the service will be at risk of suspension. But, before that, the team reach out to the users about it and alert checking their bandwidth consumption. They don’t simply extend the bandwidth limit and charge you extra as other hosting services do.
24. What are the security measures it has against DDoS attacks or any kind of hacking attempts?
WPX provides free enterprise-level DDoS protection to all of its customers partnering with Incapsula as WPX does take security a lot seriously and must ensure that our customers are up to the highest standards.
25. Does WPX Hosting use regular cPanel or any other admin platform?
They do have a custom hosting panel that has many of the main functions of cPanel. Ideally, cPanel can slow down your server performance significantly. Since high-speed page loading is their ultimate goal, they don’t have regular cPanel. The one dashboard that WPX offers is more usable, navigable, and has technically superior UI.
26. How do experts or WPX users recommend WPX hosting for others?
WPX Hosting stands #1 on both G2 Crowd and Trustpilot. You can also see pro bloggers like Matthew Woodward and Matt Diggity reviews and recommend WPX Hosting services. Undoubtedly, the most reliable hosting solution for WordPress sites.
27. What are WPX Hosting pricing plans?
WPX Hosting has three simple plans: Business, Professional & Elite. Probably, the number of website slots, storage space, and bandwidth varies among those. Otherwise, all the plan includes –
- High speed, custom CDN
- Unlimited site migrations
- Unlimited SSL’s
- 24/7 fast-response support
- Staging Area
- Daily Backups
- DDoS protection
- Malware scanning & removal
- 30-day money-back guarantee
- 99.95% uptime guarantee
- 1-click WordPress installation
- US + UK + Australia hosting locations
28. WPX Hosting is best for whom?
For any WordPress users who need a powerful web hosting for extra-ordinary speed and performance, WPX Hosting is ideal. For websites rich in high-resolution images, sites built using Divi themes, or anything, WPX Hosting proves its efficiency.
29. How do you say that WPX Hosting offers the best customer support?
WPX hosting support team typically replies in 27s (last month) via live chat and responses to the support tickets raised within 5 minutes (on average). This shows how fast and serious it is in responding to its customers.
30. Can I install WordPress Multisite?
Yes, of course, you can run WP multisite installations on WPX. But, WPX hosting doesn’t recommend that since each site hosted will have dedicated resources here. In the case of multi-site installations – all sites under the main site will use the same resources.
And, then, sub-domains within a WP multisite installation do not count for additional website slots of your hosting plan.
WPX Hosting Knowledgebase – The Most Helpful Resource!
You will find plenty of articles, especially for WPX Hosting start-ups. It includes anything about WPX Cloud, speed & performance optimization, DNS configuration, WordPress installations, security, hosting panel, email hosting, and billing.
The WPX hosting team guarantees that 95% of the customer problems are resolved through the information available in their knowledgebase. So, search through the topics or refer to their official FAQ page. If you can’t find solutions that you are looking for, don’t hesitate to leverage their live chat support.
I hope this WPX FAQ article would be more helpful to get answers to all your questions related to WPX Hosting. Don’t invest your money in WPX Hosting, if you doubt its performance. Get things clarified first hand and go for it since WPX takes customer satisfaction seriously. Hence, WPX is always the #1 choice for WordPress hosting needs.